Privacy Policy

Effective Date: January 18, 2024radishes.pro ("we," "us," or "our") is dedicated to protecting your privacy as you grow crisp radishes, tend your vegetable garden, and build a thriving small farm in our wholesome farming simulation games and related services (the "Services") at radishes.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), age range, and preferred farm activity (e.g., planting, harvesting, selling at markets). For premium subscriptions (e.g., ad-free gameplay, exclusive radish varieties) or in-game purchases (e.g., gardening tools, farm upgrades), we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., gardening experience, favorite radish type) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, farm progress (e.g., radish growth stages, harvest yields), garden development (e.g., tool upgrades, plot expansions), market transaction history, and technical performance data (e.g., crash reports, sync logs). This data is collected via cookies, in-game analytics tools (e.g., Mixpanel), and server logs. Social and Trading Data: If you join gardening co-ops, participate in farmers’ markets, or trade with other players, we collect your communications (e.g., co-op messages, trade confirmations) to moderate content and facilitate interactions. If you link social media accounts, we may access limited information (e.g., display name) to enable features like co-op invites. How We Use Your Information To create and manage your account, track your farm/garden progress, and sync data across devices. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend radish varieties based on your harvest history, suggest tools aligned with your playstyle, and tailor market opportunities to your trading preferences. To improve the Services: analyze gameplay data to balance growth rates, fix bugs, optimize trading mechanics, and develop new content (e.g., seasonal radish strains, garden decorations) aligned with user behavior. To communicate with you: send account updates, harvest reminders, farmers’ market notifications, and promotional offers (you can opt out of marketing communications at any time). To moderate community interactions: ensure compliance with our guidelines, prevent scams in trades, and maintain a friendly environment. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to confidentiality agreements. To co-op members or trading partners (limited to your username and farm name) to facilitate collaboration and trades. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server storage (compliant with SOC 2 standards), regular security audits, and access controls for authorized personnel. We secure in-game trades with anti-fraud systems to prevent scams. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to resolve disputes. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., progress sync, co-op invites). Children’s Privacy Our Services are family-friendly and suitable for ages 6 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request deletion. We may require verification of guardianship before processing such requests. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:radishes.pro567 Garden Row, Lancaster, PA 17601, USAEmail: [email protected]